FAQs

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

WHAT ARE THE LEADTIMES?

  • Bedding Leadtimes 3-4 weeks
  • All other Items 14-21 working days
  • 5-10 items on one order 28 working days
  • Bulk orders – contact admin for confirmation
  • See the delivery FAQs for details on shipping methods, costs and delivery times

WHAT PAYMENT METHODS CAN I USE?

  • LCD Factory accepts the following payment methods:

 

    • Credit Card: Visa, MasterCard, Visa Electron.
    • Snapscan
    • Masterpass
    • Instant EFT
    • Payflex – 4 installment  payment plan

WHAT COURIER OPTIONS ARE AVAILABLE

PUDO – Locker to Locker – R 60

PUDO – Locker to Door – R 95

Overnight Courier Major Areas (2 business days) – R 130

Local Courier (Gauteng) – R 105

Regional Areas (3-5 business days) – R 130

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.